Be My Guest: English for the Hotel Industry - Francis O'Hara (Teacher's Book)

Name: Be My Guest: English for the Hotel Industry - Francis O'Hara (Teacher's Book)
ISBN: 9780521776882

de Francis O'Hara

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ISBN: 9780521776882
Editura: Cambridge University Press
An apariție: 2002
Pagini: 66
Format: Broșată

Descriere

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.